Effective Date: July 25, 2025

At Vac-Man Carpet Cleaning Ltd., your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, and messaging platforms. By visiting https://vacmanyxe.com or opting in to receive communications from us, you agree to the terms outlined below.

1. Information We Collect

We may collect personal information when you:

● Book a service online, over the phone, or by text

● Contact us through our website or social media

● Sign up to receive SMS or email updates

● Enter a contest, promotion, or customer survey

● Provide feedback or request a quote

This information may include:

● Full name

● Phone number

● Email address

● Home address or service location

● Special service requests

● Communication history

● IP address and browser/device data (when using our website)

2. How We Use Your Information

We collect and use your information to:

● Confirm and manage service appointments

● Respond to questions, feedback, or quote requests

● Send service-related messages (reminders, updates, confirmations)

● Send promotional messages (offers, seasonal updates, contests)

● Improve our customer service and website functionality

● Comply with legal or regulatory obligations

3. Messaging Policy

By providing your phone number or email, you consent to receive messages from Vac-Man Carpet Cleaning Ltd. relating to:

● Appointment confirmations, updates, and reminders

● Promotional offers, seasonal campaigns, and news

● Service changes, scheduling, or satisfaction follow-ups

Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP to SMS or clicking Unsubscribe in any email.
For help, reply HELP or contact us using the information below.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share it only with:

● Third-party providers who support our operations (e.g., CRM systems, SMS/email platforms, scheduling tools)

● Legal or regulatory bodies when required by law or to protect our rights

All third-party providers must comply with confidentiality and data protection standards.

5. Data Protection & Retention

We implement industry-standard security measures to protect your data, including encrypted systems and restricted access.
Your personal information is only retained as long as necessary to provide services, maintain records, or comply with legal obligations.

6. Your Rights & Choices

You have the right to:

● Request access to or correction of your personal data

● Withdraw consent for marketing messages

● Request deletion of your information (where legally applicable)

● Ask for a copy of the data we have about you

To make a request, please contact us using the details below.

7. Third-Party Links

Our website may link to third-party websites (such as Google, Facebook, or Instagram). We are not responsible for the privacy practices or content of those external websites. We encourage you to review their policies before sharing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our services after changes indicates your acceptance of the new terms.

9. Contact Us

If you have questions, concerns, or requests related to your personal data, please contact us:

Vac-Man Carpet Cleaning Ltd.
Address: 1236 2nd Avenue North, Saskatoon Saskatchewan S7K 2E4
Phone: (306) 850-5223
Email: [email protected]